Terms and Conditions


Terms and Conditions
Effective Date: 10/04/2025
FurrbaliciousPetco – ABN 76 861 010 025
www.furbaliciouspetco@gmail.com

1. Overview

These Terms and Conditions ("Terms") govern your use of our website, products, and services provided by [Your Store Name] ("we", "us", or "our"). By accessing or using our website and/or purchasing from us (online or in-store), you agree to comply with and be bound by these Terms.

2. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

3. Eligibility and Use

To use our services, you must be 18 years or older or have the consent of a parent or guardian. You agree to use our products and services only for lawful purposes, and in accordance with all applicable local, state, and federal laws.

4. Product Descriptions and Availability

We strive to ensure that all product details, descriptions, and prices listed are accurate. However, errors may occur. We reserve the right to correct any errors and to change information at any time without prior notice.

5. Pricing and Payments

All prices are in Australian Dollars (AUD) and inclusive of Goods and Services Tax (GST) unless otherwise stated. Payment must be made in full at the time of purchase using approved payment methods (credit/debit card, PayPal, Afterpay, etc.).

6. Shipping and Delivery (if applicable)

  • Delivery times are estimates only and subject to third-party carrier performance.

  • Risk of loss passes to you once goods are delivered to the address provided.

  • We are not liable for late or lost deliveries caused by incorrect addresses or carrier issues.

7. Returns and Refunds

We comply with ACL provisions on returns and refunds. In addition to your consumer rights:

  • Returns are accepted for unopened, unused items within 14 days of purchase with proof of purchase.

  • Change-of-mind returns may be accepted at our discretion and may be subject to a restocking fee.

  • We do not accept returns for perishable goods (e.g. opened pet food or treats) unless they are faulty.

  • Refunds are processed to the original payment method once goods are returned and inspected.

8. Pet Use and Safety Disclaimer

Our products are intended for domestic pet use only. You acknowledge that all pet interactions should be supervised, and products used according to instructions. We are not liable for any injury, damage, or loss resulting from misuse of products.

9. User Accounts (for Online Purchases)

  • If you register an account, you are responsible for keeping your login credentials secure.

  • You agree to provide accurate and up-to-date information and notify us of any unauthorised use of your account.

10. Privacy Policy

We comply with the Privacy Act 1988 (Cth). Your personal information will be handled according to our [Privacy Policy], which outlines how we collect, use, store, and disclose your data. By using our services, you consent to this collection and use.

11. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage (including indirect or consequential loss) arising out of or in connection with the use of our products or services, except where such liability cannot be excluded under ACL.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

13. Amendments

We may update these Terms from time to time by publishing a revised version on our website. Continued use of our services indicates your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia, or the relevant state or territory in which our store operates. Any disputes will be resolved in the courts of that jurisdiction.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Furrbaliciouspetco
ABN: 76 861 010 025
Email: Furrbaliciouspetco@gmail.com
Website: www.furrbaliciouspetco.com